Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We try to ship next day after order is placed. From ship date, it normally takes 3 to 5 days for delivery.
At the top menu, click on My Account. This will give you the opportunity to create an account.
On the check our page, you can create a separate (new) shipping address.
On the My Accounts page, click on orders. This will tell you the status of your orders.
We us PayPal as our payment processor. This means that your credit card information is never seen by our staff and is never stored on our web site.
We charge sales tax only to North Carolina residents. Our shop is small enough that we fall below the minimum requirements for other states.
Sorry. We sell only to USA residents.
If you need to swap an item
Returns and Exchanges
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Notify us by E-mail on our Contact page. Give us information on what your received and what you expected to receive.
Contact the deliver carrier.
Please send us an E-mail with picture of damage, if possible.
Use our Contact page to send E-mail. We will respond ASAP.
Try the Customer Help page. If you can not find what you need, please send us and E-mail. You can do this from our Contact page.
As long as the purchase has not been shipped, changes can be made on the Cart page.
Yes…..as long as it has not been shipped.
Go to the Cart page and make desired changes.
No. Once an item is sold out, chances are slim that we will ever have the same item again.